AI Voice Bot

AI-Powered Voice Bot to Serve Your Customers 24/7

Our system delivers a seamless and professional interactive experience without delays or added load on customer service teams. Customers simply start speaking via phone or app, and the system accurately converts their speech to text using advanced speech recognition technologies. The AI-powered natural language processing engine then analyzes and understands the customer’s intent. After that, the request is processed or the required query is executed from the databases, and finally, the customer receives a natural-sounding voice response through text-to-speech technology.

What Can the Voice Chatbot Do?

Instantly respond to frequently asked questions
Receive and log complaints in the support system
Automatically open and track support tickets
Check the status of purchase or return requests
Seamless integration with internal systems via API
Connect with your internal systems such as CRM, ticketing systems, and databases
Understand your business through deep analysis of incoming data and build a response style that aligns with your customers and brand identity

Why Choose the Voice Chatbot from Leap?

Supports Arabic language and local dialects
Speaks in a natural, human-like voice
Customizable for your industry (Retail – Banking – Services – Healthcare – Restaurants – and more)
Easily integrates with your existing systems
Provides advanced analytics for conversations and bot performance

A Complete Technical Solution Including:

High-accuracy speech-to-text conversion (STT)
Natural Language Processing and Understanding (NLP/NLU)
Creation of flexible conversation scenarios
Generation of a natural-sounding voice tailored to your brand identity
Smooth integration with internal systems via API