Retail
Activate the WhatsApp Business Chatbot Application from Leap Now
Provide a seamless and unique customer experience with Leap’s ready-to-use package of the most advanced WhatsApp Business use cases. The Leap application is designed to simplify communication processes and boost customer satisfaction by offering a range of professional features tailored to meet your business needs and increase revenue.
Feature Highlights:
1- Connect Your Store Catalog to WhatsApp:
Leap offers your customers a unique experience by allowing them to browse your product catalog directly on WhatsApp. Detailed product information including images and pricing is provided for a smooth shopping experience, with the ability to place orders and complete payments within the same chat.
2- Send Digital Invoices:
Digital invoices are automatically sent after every purchase—whether made through your online store or via WhatsApp Business—ensuring a professional and efficient post-purchase experience.
3- Cart Abandonment Reminders via WhatsApp:
Encourage more purchases and increase sales by reminding customers about their abandoned shopping carts.
4- Send Customer Satisfaction Surveys:
Stay up-to-date with your customers’ opinions on products, pricing, and the shopping experience by sending surveys through WhatsApp. These surveys include quick-reply options and receive higher response rates compared to traditional channels.
5- Send Personalized Messages with Product Links to Encourage Purchase Completion:
Leap provides AI-powered tools to track each customer’s journey on your online store and send personalized messages based on their behavior to encourage conversion.
6- Complaint Management:
Offer fully automated 24/7 service that allows customers to submit and track their complaints via the WhatsApp chatbot.
7- Answer Frequently Asked Questions:
Leap’s chatbot, with its deep understanding of Arabic and local dialects, offers the perfect solution for handling customer inquiries about products, services, and more—based on your store’s data.
24/7 service
Which means they can get answers to your questions at any time.
Multiple languages
Which means they can communicate with chatbots in their preferred language.
Better allocation
Which means they can get more relevant and personalized responses and offers.
Smooth completion
Which means they can complete their purchases faster and more easily.
Update
Meaning they can get notified of important updates and issues before they escalate.