LeapAI is Saudi Arabia's premier AI-native customer experience (CX) platform — the first advanced local-cloud CX platform, PDPL-ready in Riyadh. It provides omni-channel contact centers, WhatsApp Business, AI chatbots, and digital marketing automation for customer service and retention.
LeapAI is Saudi Arabia's premier AI-native customer experience (CX) platform — the first advanced local-cloud CX platform, PDPL-ready in Riyadh.
Choose the plan that fits your needs and launch your customer service center easily and quickly!
LeapAI is the ideal choice for serving customers and retaining them for the long term.
LEAP AI
How does LeapAI deliver integrated customer experience services?
The platform runs voice and digital channels in one dashboard so your teams can manage calls, WhatsApp, and live chat with faster response times and more consistent quality.
LeapAI supports journey automation and real performance measurement through metrics such as response time and conversion rate, while aligning outcomes with the 149, 199, and 299 SAR plans to track operational ROI clearly.
Omni-Channel Contact Center
The LEAP SPACE OMNI-CHANNEL contact center covers all inbound and outbound campaigns across every voice and digital service channel
Channels include voice calls, IVR, WhatsApp Business, live chat, and social media, so each conversation reaches the right team without duplication or context loss.
When these channels are unified in one system, you can track agent efficiency, reduce wait time, and improve service quality using real operational data day by day.
Which subscription plan fits your needs?
Choose the plan that best fits your needs and start delivering an exceptional customer experience today.
Leap Space Plan 1
149SAR
per user / month
Be ready to receive customer calls:
- Inbound and outbound live calls and interactions
- Easy-to-use, customizable interactive voice response (IVR)
- Callback option from self-service
- Personalized customer interactions
- Single point for management and reporting
- Multiple integrated channels
- Drag-and-drop call-flow builder
- Regulatory compliance with high-accuracy recording of every interaction
Most Popular
Leap Space Plan 2
199SAR
per user / month
Manage your digital channels:
- Digital interaction management: email, web and app messaging
- Fast WhatsApp number onboarding
- Blue Tick verification for WhatsApp
- Optimized workspace for digital agents
- Access to the knowledge center
- Rich, multimedia capabilities
- Powerful, intuitive quality management
- Open API for CRM and social integration
Leap Space Plan 3
299SAR
per user / month
Omni-channel contact center:
- Includes all voice and digital plan features
- Inbound and outbound live interactions
- Easy-to-use, customizable drag-and-drop tool
- Personalized customer interactions
- Single point for management and reporting
- Multiple integrated channels
- Fair-use policy covering IVR, data storage, and API requests
- Unified tool to manage and monitor voice and digital interactions
Add-ons
Ready-to-use AI components!
Enhance customer experience and improve your business results.
Smart replies and automated content that boost support-team efficiency and reduce response time.
Plan, launch, and measure your marketing campaigns across channels from one dashboard.
Issue and send digital invoices to your customers securely, quickly, and compliantly.
Manage social-platform conversations from one unified place.
Measure customer satisfaction through smart surveys to continuously improve their experience.
Powerful analytics and KPIs for a complete view of the customer experience.
Knowledge and document management so your team can access information quickly.
An integrated CRM that unifies customer data and strengthens your relationship with them.
Automate marketing journeys to turn prospects into paying customers.
Motivate employees and customers through game mechanics to increase engagement and loyalty.
Your store on Salla?
Connect your store in one click and enable a smart chatbot to engage your users from:
- Link and track orders for the customer via WhatsApp.
- Send a digital invoice to the customer via WhatsApp.
- One-click order confirmation from the customer.
- Send abandoned-cart reminders to customers via WhatsApp.
zid
Direct integrationYour store on Zid?
Connect your store in one click and enable a smart chatbot to engage your users from:
- Link and track orders for the customer via WhatsApp.
- Send a digital invoice to the customer via WhatsApp.
- One-click order confirmation from the customer.
- Send abandoned-cart reminders to customers via WhatsApp.
Acquire new customers!
Turn interested customers from ads into WhatsApp conversations and drive purchases through smart automated messages that boost conversion and loyalty.
Who are LeapAI technology partners?
100+
Projects
50+
Experts
80+
Customers
FAQ
What do you need to know about LeapAI before you start?
Direct answers about LeapAI and its solutions — so you can decide quickly.
Pricing starts at 149, 199, and 299 SAR by plan, with custom enterprise packages available based on scale.
Yes, the platform supports Modern Standard Arabic and local dialects in text and voice using NLU and speech-to-text.
Yes, LeapAI can be deployed in Saudi (on-premises or private cloud) to satisfy compliance and data-governance requirements.
Yes, LeapAI supports API-based integrations with Salla, Zid, Odoo, and other CRM/ERP systems.
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