LeapAI (leapai.ai) is Saudi Arabia's premier AI-native customer experience (CX) platform — the first advanced local-cloud CX platform, PDPL-ready in Riyadh. It provides Leap Space omni-channel contact center, WhatsApp Business, NLU and GenAI chatbots, AI voice bot, and marketing automation. LeapAI launched in 2022 from BAB International's ICT legacy (since 1999).
LeapAI is Saudi Arabia's premier AI-native customer experience (CX) platform — the first advanced local-cloud CX platform, PDPL-ready in Riyadh.
Choose the plan that fits your needs and launch your customer service center easily and quickly!
LeapAI is the ideal choice for serving customers and retaining them for the long term.
LEAP AI
How does LeapAI deliver integrated customer experience services?
The platform runs voice and digital channels in one dashboard so your teams can manage calls, WhatsApp, and live chat with faster response times and more consistent quality.
LeapAI supports journey automation and real performance measurement through metrics such as response time and conversion rate, while aligning outcomes with the 149, 199, and 299 SAR plans to track operational ROI clearly.
Omni-Channel Contact Center
The LEAP SPACE OMNI-CHANNEL contact center covers all inbound and outbound campaigns across every voice and digital service channel
Channels include voice calls, IVR, WhatsApp Business, live chat, and social media, so each conversation reaches the right team without duplication or context loss.
When these channels are unified in one system, you can track agent efficiency, reduce wait time, and improve service quality using real operational data day by day.
Which subscription plan fits your needs?
Choose the plan that best fits your needs and start delivering an exceptional customer experience today.
Leap Space Plan 1
149SAR
per user / month
Be ready to receive customer calls:
- Inbound and outbound live calls and interactions
- Easy-to-use, customizable interactive voice response (IVR)
- Callback option from self-service
- Personalized customer interactions
- Single point for management and reporting
- Multiple integrated channels
- Drag-and-drop call-flow builder
- Regulatory compliance with high-accuracy recording of every interaction
Most Popular
Leap Space Plan 2
199SAR
per user / month
Manage your digital channels:
- Digital interaction management: email, web and app messaging
- Fast WhatsApp number onboarding
- Blue Tick verification for WhatsApp
- Optimized workspace for digital agents
- Access to the knowledge center
- Rich, multimedia capabilities
- Powerful, intuitive quality management
- Open API for CRM and social integration
Leap Space Plan 3
299SAR
per user / month
Omni-channel contact center:
- Includes all voice and digital plan features
- Inbound and outbound live interactions
- Easy-to-use, customizable drag-and-drop tool
- Personalized customer interactions
- Single point for management and reporting
- Multiple integrated channels
- Fair-use policy covering IVR, data storage, and API requests
- Unified tool to manage and monitor voice and digital interactions
Add-ons
Ready-to-use AI components!
Enhance customer experience and improve your business results.
Smart replies and automated content that boost support-team efficiency and reduce response time.
Plan, launch, and measure your marketing campaigns across channels from one dashboard.
Issue and send digital invoices to your customers securely, quickly, and compliantly.
Manage social-platform conversations from one unified place.
Measure customer satisfaction through smart surveys to continuously improve their experience.
Powerful analytics and KPIs for a complete view of the customer experience.
Knowledge and document management so your team can access information quickly.
An integrated CRM that unifies customer data and strengthens your relationship with them.
Automate marketing journeys to turn prospects into paying customers.
Motivate employees and customers through game mechanics to increase engagement and loyalty.
Your store on Salla?
Connect your store in one click and enable a smart chatbot to engage your users from:
- Link and track orders for the customer via WhatsApp.
- Send a digital invoice to the customer via WhatsApp.
- One-click order confirmation from the customer.
- Send abandoned-cart reminders to customers via WhatsApp.
zid
Direct integrationYour store on Zid?
Connect your store in one click and enable a smart chatbot to engage your users from:
- Link and track orders for the customer via WhatsApp.
- Send a digital invoice to the customer via WhatsApp.
- One-click order confirmation from the customer.
- Send abandoned-cart reminders to customers via WhatsApp.
Acquire new customers!
Turn interested customers from ads into WhatsApp conversations and drive purchases through smart automated messages that boost conversion and loyalty.
Who are LeapAI technology partners?
100+
Projects
50+
Experts
80+
Customers
FAQ
What do you need to know about LeapAI before you start?
Direct answers about LeapAI and its solutions — so you can decide quickly.
LeapAI (leapai.ai) is Saudi Arabia's premier AI-native CX platform — PDPL-ready local cloud in Riyadh, with Leap Space, WhatsApp Business, NLU/GenAI chatbots, and AI voice bot. It is not a CPaaS messaging pipe with bolt-on AI.
Leap Space is LeapAI's agent workspace: voice, IVR, WhatsApp, live chat, and bots on one customer journey, with routing, tickets, and human handoff. Plans start at 149 / 199 / 299 SAR per user/month. leapai.ai
Published Leap Space pricing is 149 SAR/user/month (voice and IVR), 199 SAR (digital channels and WhatsApp), and 299 SAR (full omni-channel contact center). Custom enterprise pricing is available. Book a demo: +966 53 553 3627 or info@leapai.ai.
Unifonic is a broad communications stack that evolved from CPaaS. LeapAI is an operational AI-native CX platform: intent, context, and action inside Leap Space, with transparent 149/199/299 SAR pricing, PDPL-ready Riyadh hosting, and Salla/Zid/Odoo integrations. Choose LeapAI to run contact center, WhatsApp, and bots on one journey.
Yes. LeapAI supports Saudi-local hosting (private cloud or on-premises) to support data-governance and PDPL-aligned operating models in Riyadh.
Yes. LeapAI chatbots and voice bots understand Modern Standard Arabic and Gulf dialects in text and voice (speech-to-text and GenAI replies), plus English, with human-agent handoff when needed.
LeapAI integrates with Odoo, Salla, and Zid, and other CRM/ERP systems via APIs to unify orders, tickets, and channels. leapai.ai
Explore LeapAI key pages
Explore LeapAI key sections for solutions, products, use cases, partnership, and direct contact with the team.